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Very positive experience

Really very impressed by the sales service we received from Nick at Ripon. We never felt like we were being pressured into buying, it was a very positive experience and we got a great deal on a car we really wanted. Years ago the car sales process was filled with wondering what you were going to be stung for next and it took away from the pleasure and thrill of getting a new car, but dealing with Nick was nothing like that - he was open and honest, a genuine pleasure to deal with and we couldn't be happier. Thanks again Nick and the team at Piccadilly, we'll certainly be return customers.

Paul F, Ripon

Superb Service

superb service, bought my new 500x Sport over the phone including trading in my old one, deal was similar to what I could get at home in Scotland, but service was a whole load better. All extras were sorted out, and I was kept fully up to date with the cars progress from order to arrival at the dealership. C the salesman was fantastic throughout, dealing with my questions and sorting out a way of getting roofbars on the vehicle which I wanted for my bike rack. Paperwork and admin was all well organised when I came to collect the car, and I was on my way back up to Scotland a happy customer. Thankyou Picadilly

Graeme L, Ripon

Pleasant experience.

Pleasant experience. Sales person was helpfull and dealt with any issues I had right away. Even gave me plenty of time to find the spare key, before processing the payment for replacement. When found, the payment went stright back on my card.

Dean F, Ripon

Excellent customer care

My 5th new car purchase from this dealership, the excellent customer care has been consistent over the last ten years, that's why I have returned. I have never been pressured to purchase a vehicle or any "extras" and the whole experience is unhurried. They always go the extra mile to ensure I get the spec and price I am comfortable with. Having the same staff who know and understand your needs even after 10 years is a big plus. highly recommended.

Fraser W, Ripon

Excellent attention and service

Very simple and straightforward approach to buying a car. Excellent attention and service.

Jason M, Ripon

Stress free experience

Stress free experience, no pushy sales techniques just genuine friendly professional staff. DYLAN was excellent he is a little star, they are lucky to have him

Sally J, Wakefield

Perfect from start to finish!!

Perfect from start to finish!! Incredibly relaxed, no hard selling or pressure, just really lovely people sharing their passion for cars, family, dogs and life!! Super patient and incredibly genuine. We utterly love our little 500 Abarth, never too old for a soft top!! A massive thank you to everyone at Fiat Piccadilly Wakefield.

Anne-Marie B, Wakefield

Efficient, quick & without fuss!

"I don't often put pen to paper. I rang your firm on Saturday for some advice. I spoke to Richard in your Spares Department. Richard was helpful and dealt with my request efficiently, quicky and without fuss or attitude. Nothing was too much trouble. I want to say he is an asset to your organisation. Please thank Richard for me and I look forward to doing business at some point. Keep up to the good work!"

Brilliant Team!

Thanks for your email. Just to say how brilliant Sam and theteam were in service, dropping me in town, great communication and spent thetime to find the whistling noise and rectify the problem! A lot better servicethan the dealership I bought the car from, I'll definitely be back! 

 

Thanks

 

Chris

Mr S, Harrogate

Very Grateful

Several weeks ago you very kindly and generously came to my rescue by a lending a car free of charge for over a week whilst you waited for me to arrange payment of a large repair bill.

I was very grateful for the car your patience and am always most appreciative of your staff's courtesy, care and kindness when dealing with this somewhat gormless driver; including the willingness to collect and return the car from my home and the fact it also gets a bath!

Please pass on my thanks to the staff concerned. My apologies for this delayed letter...

Ms C, Ripon